A sequel to this point can be found here
With the hope of bringing some clarity – whilst at the risk of flaming the fire – I am going to endeavor to make some remarks that I hope are biblical, wise, and applicable to a fracas that has lately erupted at the school in which my children are enrolled. To date, I have had no discussion on this topic with any of the administrators or board members, so my comments are limited to what I have received via email, one public meeting, and public court documents. I have tried to be careful in chronicling the events, but I am on the periphery and do not claim to have captured every significant development. None of this is legal advice or anything other than “thinking biblically about a tough situation”, and this is a really long post.
Conflict is worth writing about publicly because there is such a need for the Christian community to model a grace-filled form of conflict resolution that adheres to principles of biblical justice. In a world of Ready, Fire, Aim! it seems like a good opportunity to apply these general principles to a specific instance.
Far from this being an endeavor to drag any person or organization through the mud (which is why no names are used), it is important for Christians to understand that conflict is inevitable in this life. Conflict is not inherently sinful, although the way conflict is handled in a fallen world certainly can be. Rather than trying to defend or accuse the school, I am advocating for principles of biblical justice. Each section has a category that I try to explain biblically, apply to the current situation, and then make a few suggestions.
- The Conflict
- Grievances (Complaints)
- Accusations
- The Method of Bringing Charges
- The Defense
- Evidence
- The Waiting
- Resolution
- Summary
The Conflict
On October 19th, I (along with what I assume is every other parent at ____), received an anonymous email from a person/group referring to themselves as the Concerned ____ Parents. The basis for the email was a concern over a forensic audit that had been commissioned by the school (which had been communicated by an email from the school Board on October 15th) to ascertain the reason for a financial discrepancy found in a regularly scheduled audit performed as a requirement of the school’s accreditation. Several other “events” were given in order to raise the level of concern and to justify 2 courses of action: 1) to stop financial donations to the school until more information could be obtained regarding school finances, and 2) to attend a meeting scheduled for October 24th regarding the school’s Capital Campaign (which provides the financial resources for the improvement and expansion of the school facility). Additional events for which the senders wanted an explanation included the sudden resignation of several board members.
Additionally, the email attached a document petitioning the court to grant a motion to inspect the school financial records. (It appears that there had been some interpersonal conflict when some individuals attempted to demand the records from the school office rather than from the school’s attorney. According to the current Chairman of the Board, that court motion has been disposed of by the court, meaning that the court considers it a closed matter and no additional court dates are necessary. As such, I think this event should be regulated to the past.)
On October 20th, the Trustees of the school sent an email providing a series of explanations grouped by topic. By combining this email with statements made by the head of school on October 24th, a rough timeline emerges. The standard audit required by the accrediting organization revealed a financial discrepancy from the 2021-2022 school year. A recommendation was made (I’m unclear of whether it was from the CPA firm or the accrediting organization) to simply write off the discrepancy and move on, but it was the decision of the head of school to order a forensic audit to determine why the discrepancy existed in the first place. The trustees affirmed the good financial standing of the school and the confidence they have in the school administration. Additionally, the school accreditation is not in jeopardy and I cannot find any indication that the normal operations of the school are in danger of being interrupted.
Between the time when the court disposed of the motion to inspect the school’s documents and the public meeting scheduled on October 24th, a lawsuit was filed against the head of school, several of her family members, and the entire remaining Board of Trustees alleging several serious charges casting aspersions on their characters as well as making them legally culpable for the misuses of funds. As a result of this lawsuit, the attorney for the school has recommended that no comments be made.
A public meeting was held on October 24th, which I attended, in which the Chairman of the Board began the meeting by explaining that those presiding over the meeting were only going to be able to discuss the Capital Campaign/Building and that no questions could be answered regarding other matters pursuant to the advice of their lawyer. Many questions were – in fact – asked about those matters. The head of school brough the meeting to a conclusion after several women became excessively emotionally charged and the meeting became counter-productive.
So what to make of all of this? What biblical categories apply in such a situation?
Grievances (Complaints)
During a time of explosive growth in the early church, a grievance (complaint) was brought before the apostles regarding the care of the widows. A grievance, as I am defining it (as opposed to its legal usage), is a complaint over treatment of a personal nature. It does not rise to the level of serious injury or loss, although it may cause legitimate distress.
Grievances may be legitimate or they may be illegitimate. We live in a world where feelings seem to rule, where the innocuous is found by some to be offensive, and where there exists a Society for the Perpetually Aggrieved. On the other hand, the apostles took the Hellenistic widows’ complaint seriously and addressed it by creating the office of Deacon. This addressed the complaint and provided an ongoing solution that allowed the church to function with less friction.
It’s clear that ___ is in a period of explosive growth and we should expect there to be some level of disarray as new realities are being addressed on an almost daily basis. One of the moments at the meeting on October 24th that I appreciated was when the speaker for the administration frankly said that they probably could have done things better. I’m reminded of Ulysses S Grant, who was considered by his military peers to be the greatest general alive, who admitted that he only considered one of his campaigns to have been perfect – the rest he would change with the benefit of hindsight. Anyone who leads a business or a church or even a family would acknowledge that in hindsight, better decisions could have been made. Grievances can be the catalyst for addressing failures and making improvements. They should be evaluated in a spirit of humility and self reflection, while those offering the grievance should equally understand that we live in an imperfect world with people who, while doing their best, are at the mercy of their own limited humanity (2 Corinthians 4:7). Humility is required on everyone’s part. Humility is the oil that keeps the engine running smoothly.
The widows’ complaint in Acts was effective because it 1) expressed the grievance of the whole group, and 2) was specific. The anonymous email I received expresses grievances on behalf of others (for example, teachers) which are too generic in nature to be addressable. Who is speaking on behalf of all (or at least a majority) of the teachers? Can they not speak for themselves? At the meeting, there were some teachers who were indignant that such a complaint was offered in their name, without their consent or agreement with that complaint. It would be better for those aggrieved to speak for themselves, and if they find themselves to be a limited minority, consider whether their complaint is as egregious as they think.
As any institution grows, new processes and offices need to be created to help the organization function with less friction. Currently, communication from the school comes in the form of emails (of which I honestly read very few, so who knows what I’m missing!), building update meetings like the ones that have been held over the past couple of months, annual meetings and the school banquet. Perhaps with the number of newer families at multiple campuses, new forums may need to be developed to keep everyone on the same page. On the other hand, parents (like myself) would do well to take advantage of the communication that is already taking place before demanding greater transparency on issues of which I am ignorant. (ie, I haven’t taken advantage of the ways the school does communicate, so I should not demand better or more communication until I have done so). The Handbook for ____ also contains a grievance policy with which parents and staff should familiarize themselves. As this is the handbook that was signed when enrolling, parents and staff should be aware of the process for the resolution of grievances. Those who offer their grievances publicly should make sure that they have take every intermediary step necessary before publicizing complaints.
Accusations
An accusation is distinguished from a grievance (in my definition) by the presence of personal moral and/or legal culpability of a serious nature. This is a valuable distinction biblically because there are legitimate complaints that do not rise to the occasion of discipline. The Hellenist’s complaint needed to be addressed, but no one needed to be fired or thrown in jail. Let’s say an employer is grouchy in tone with an employee every once in a while. This is neither a grievance nor cause for an accusation. If the pattern persists to a point where it is obnoxious, a complaint can be made. If the employer begins to hit or became verbally abusive with employees, it might then qualify as an opportunity for an accusation.
When Scripture commands that an accusation against an elder should only be considered if it is confirmed by multiple witnesses (1 Tim 5:19), Scripture is permitting that charges can be brought against those in authority. To be in a situation where anyone is “above the law” is to invite an abuse of power. However, charges against an elder must meet a high threshold of evidence. This is because those in authority are often the target for malicious attacks. So accusations against authority figures are acceptable under the condition that they are qualified by reliable evidence.
An accusation against an individual, however, does not equal nor determine guilt. There is a genuine confusion about this in our culture. Accusations can arise from those legitimately wronged (Luke 18:3), those who think they have been legitimately wronged but have not (Proverbs 21:2-3), and those who are false accusers (Acts 17:5-7). The modern tendency to equate an accusation with guilt is a transgression against biblical principles. For example, “always believe the woman” landed an innocent man, Joseph, in prison. It was a false accusation of blasphemy that landed our Lord and Savior on a cross. Biblically, a thousand false accusations are no proof of guilt whereas one true accusation is. So to be accused, while serious (and unpleasant for the accused) should have no bearing on our demeanor toward the accused until the veracity of the accusation is proven.
This is where the presumption of innocence comes in. If all it took was an accusation to impute guilt, then the wicked could depose the righteous at their whim. Of course, we see this taking place in the world via “cancel culture” and such things: simply to accuse (or to accuse often and publicly and passionately) is enough. The Western legal tradition rests upon ancient biblical wisdom that it is not enough for an accusation to be made: guilt must be established.
Currently, there is an accusation of fiscal malfeasance on the part of the administration and a failure to adequately address it by the Board of Trustees (in other words, this is a question of moral culpability). Secondarily, there are accusations against the head of school regarding nepotism and treatment of staff. I think it’s very helpful to be clear about what the charges are because only by being specific can accusations be validated, disputed, or proven false.
It is neither my intent or function to defend the Head of School or the board of Trustees, but I am defending the principle of the presumption of innocence until proven guilty. This means that I must functionally treat the accused as innocent until revealed otherwise. Were I (or you!) in their shoes, I would want the benefit of the doubt while the process of gathering evidence was taking place. If the assurances offered by the school Board are accurate (that accreditation is not at risk, that the school’s finances are in good standing according to the current CPA firm, etc…) then a need to pass immediate judgment is unnecessary.
The Method of Bringing Charges
How should a Christian bring a charge against another? Does Jesus’ admonition to resolve conflict interpersonally (Matthew 18:15ff) apply outside of a local church ? Are all lawsuits prohibited per 1 Corinthians 6? In short, are those bringing the lawsuit already in violation of Scripture? To that, my answer may be more complicated than we would all like.
Pro 25:8 do not hastily bring into court, for what will you do in the end, when your neighbor puts you to shame?
1Co_6:1 Dare any of you, having a matter against another, go to law before the unjust, and not before the saints?
Biblically, the absolute injunction against lawsuits among believers applies to individuals, but is instructive for corporate entities. If that sounds like an evasion, it’s not. Let me demonstrate. As an individual, I can suffer loss at the hands of another believer and rather than pursue the recovery of that loss in a civil court, I can 1) bring my case before the church, or 2) suffer the loss with contentment. In doing this, I am only acting on behalf of my own interests.
But let’s say that I have a company that employs 100 people and a competitor pursued a sales account that contractually belonged to me. The loss of that account would mean that I would have to lay off 10% of my staff. In such a case, I think there is room biblically to pursue justice in a civil court for the sake of my employees.
Here’s another example: A health insurance company refused to authorize a life saving treatment for a family member who subsequently died. The family sues the life insurance company and wins, forcing the life insurance company to cover the life saving treatment for 100 people the following year. In this scenario, as a result of the lawsuit, 100 people were allowed to live. If the principal shareholder of the insurance company called the family that was suing and asked them to stop based on the fact that they were both Christians, I don’t think he would be making a compelling argument unless he was willing to enter into a binding arbitration with a Christian organization of some kind.
So in the complex world of corporate law, there may be valid times for Christians to utilize a civil court. Ideally, the Christian community will develop arbitrating structures that extend beyond the personal for just such occasions (and such do exist already…just perform a search for “Christian arbitration” online). Before going before a civil court, the Christian should 1) not rush into a lawsuit that may end up causing more harm than good (Proverbs 25:8), 2) Examine their own heart to determine whether they have selfish or malicious motives (Jeremiah 17:9 ), 3) eliminate every alternative means of resolving the conflict possible, including using Christian arbitration, 4) consider suffering loss for the sake of Christ’s reputation.
The Scriptural precedent is that believers have greater discernment and judgment than unbelievers and therefore make better judges (1 Corinthians 6). As such, the means of anonymous emails and lawsuits to make an accusation seem like poor choices unless the situation is dire or there is some sort of imminent danger. Because no evidence has been offered to disprove the Board of Trustee’s assertion that the school accreditation is not in jeopardy and the school is financially viable, I don’t think a case can be made that the means used to bring a charge against the school comport with Biblical principles of conflict resolution. In other words, these are not good means of engaging in conflict among believers.
The current methods (an anonymous email and a lawsuit) have created several problems. For example, parents who asked good questions (and in a reasonable spirit) regarding some of the events detailed in the email, but as a result of the lawsuit those questions cannot be answered. Some want greater transparency but because of the lawsuit transparency isn’t possible. It’s a real conundrum and I don’t envy the administration or the Board of Trustees in trying to navigate that. Additionally, encouraging attendance at a meeting designed for a different purpose was ill advised and counterproductive to achieving the purported desired end of unity. More heat than light was generated in that forum.
In filing a lawsuit or sending an anonymous email as a method of addressing accusations, the accusers should consider whether the success of their endeavor will be to the benefit or detriment of the overall good, which in this case is the school. For example, it appears to me that most or all of the current parents are still sending their most valuable possession – their children – to the care of the school governed by the current administration and Board of Trustees. In other words, we still all trust _____ to teach and care for our kids in a Christ-like manner. Should the lawsuit be successful, the Court would appoint a Receiver to oversee the school. Would a Receiver appointed by a secular court be a better caretaker for my children’s education than the people I already trust with that task? The success of the lawsuit has the potential to be to the detriment of my students. I would strongly prefer NOT to be in a position where the Christian school to which I send my children is under the authority of a secular institution. As a parent, I cannot see an upside to the lawsuit.
It’s hard to determine what the success/benefit of the anonymous letter would be. It certainly raised a lot of questions, so from that perspective perhaps conversations are happening that would not have otherwise happened. Determining whether those conversations are godly/profitable or not would be difficult. One major problem with anonymous emails is their association with vitriol and gossip. Some of the “events” listed in the email were either inaccurate (based on the response of the administration and Board of Trustees) or subject to personal interpretation, which is problematic. If Postman is even close to right that “the medium is the message”, then anonymous emails communicate a desire to tear down rather than build up. In short, I am less inclined to believe accusations presented via an anonymous email than accusations raised by an administrator, a group of teachers, etc… who identify themselves and their stake in the accusation.
I think an appropriate question for the Board of Trustees and the Administration to answer is whether or not sufficient means are given for concerns, grievances, and even accusations to be made. If such opportunities do not exist, maybe those who used the means of anonymous emails and lawsuits thought they had no other option. Should the Board consider having open meetings (or a portion of each Board meeting to be open to the public)? Could the administration develop a more consistent approach to communication?
To those who think that a lawsuit (or some further action is necessary), I want to sincerely ask, Would you consider withdrawing your lawsuit in favor of a more biblical alternative? This would allow greater liberty of the administration and Board of Trustees to communicate with parents as well as relieving stress during the school year when the focus of the staff would be better served in educating our children.
The Defense
Proverbs 18:7 The one who states his case first seems right, until the other comes and examines him.
The right to defend against accusations also has deep historical roots in Judeo-Christian theology. A significant portion of a “fair trial” is that the accused gets to make statements of his/her own that either contradict, explain, or re-interpret the charges against them. Because this is so self-explanatory, I won’t linger long on it.
The leadership of ____ has elected to contradict the charges made against them. Specifically, the Board of Trustees have asserted that accreditation is not in jeopardy, that the school is financially viable, and that they have confidence in the Head of School. Simple enough.
A brief word on “transparency” and “truth”. All organizations have to decide how much information they share and how frequently they share it. The entire purpose of a leadership group would be pointless if all information was shared to everyone. Every parent, teacher, board member, and administrator would have to be involved in every single meeting. Additionally, there are times when sharing information would be a betrayal of confidence that might result in personal pain or legal reprisals. Parents who asked “Why didn’t I know about that?” ought to consider 1) whether there is any reason why you SHOULD know about that, and 2) whether the information is available upon request. I make this observation because I can see how it would either be morally wrong or simply irresponsible for the school leadership to satisfy every question of every person. There are some things that we don’t need to know. What we need to know is pretty simple: 1) Is the school accreditation on solid ground, 2) Is the school’s income sufficient to manage its day to day operations, and 3) Is there a reason to be concerned about how the school manages its funds/donations. A demand to know about every decision the leadership of the school has made over the last six months would be unreasonable.
Evidence
Proverbs 18:3 If one gives an answer before he hears, it is his folly and shame.
After an accusation has been made, evidence has to be presented and examined to validate the accusation. In Biblical times, most evidence consisted of eye-witness testimony (hence the emphasis the Bible places on danger of false witnesses, Prov 19:9). In modern times, legal evidence tends to be more forensic in nature. But the type of evidence offered depends on the type of accusation being made. For example, it would be hard to use microscopes and fingerprints to sustain an accusation of a toxic work environment. (I suppose a recording could be made of a berating speech or something along those lines.) More likely, this type of accusation would involve interviewing the employees under the manager in question and asking specific questions about whether inflammatory language was used (and if so, what did it consist of), whether staff were berated or insulted, etc…
Thus far little evidence has been offered by the accusers or by the defense. Let’s take those in order. An anonymous email detailing a series of “events” that attempts to create a narrative is not evidence. I find little that is actionable and I am convinced that someone could easily find a series of selective events that happened in my life in order to accuse me of being a bad husband, a bad father, a bad pastor, etc… We have all failed enough that one could weave a story of depravity rather than redemption. Unless a witness is willing to make a statement on the record which can be evaluated, it isn’t evidence (and is very possibly gossip).
The accusation regarding school finances has at least one verifiable component, which is that the regularly scheduled audit found a discrepancy. No evidence has yet to be given (perhaps more is forthcoming) that would indicate the school’s financial situation is dire. Such evidence might be the failure of staff members to be paid in a timely manner, vendors who are not being paid, etc…
For the defense, evidence has not been given to validate the leadership’s claims (see above regarding “Defense”). These might include a letter from accrediting board stating that ____ is not in danger of losing accreditation (I found our school as listed as “accredited” on the member directory of our accrediting board) and a statement from the CPA firm affirming that the school is financially viable. (Personally, I trust the public statements that have been made by the Chairman of the Board of Trustees because I see no reason for him to dissemble in this matter, but my own personal trust does not constitute evidence).
The greater accusation (and the one that has the potential to limit the amount of donations the school receives) is of fiscal mismanagement and malfeasance. Understandably, donors want their sacrifice to be meaningful. The evidence necessary for evaluating this charge is in the ongoing forensic audit and the accounting documents of the school. I do struggle to understand the concern that a forensic audit is taking place when such an audit is the only way of determining why there is a financial discrepancy. The anonymous email implied that the forensic audit was indicative of wrongdoing, but it is also possible to interpret it as the responsible course of action to be taken rather than an indication of any wrongdoing. Parents who are upset that an audit is taking place and yet also want assurances that the school finances are in good order are contradicting themselves in this matter.
In the short term, I think it would be helpful for the CPA firm that the school hired over the summer (prior to any accusations being made) to put together some snapshots of the school finances to validate the statement by the Board of Trustees that the school is financially viable. It would also be helpful to provide a high-level snapshot of how the donations that were made specifically to the Capital Campaign are separate, safe, or spent on projects appropriate to their purpose. Since the school has on-going fiscal responsibilities, such documents may take some time to assemble, so a suggestion would be for the school to let parents know when they can expect such information. And (my own opinion only here) if the school wants to raise money in the short term, they should provide that information quickly.
The Waiting
So what to do while the charges are being evaluated? For the believer, there are several things to do. First, we can pray. Second, we can determine to make sure that the names of our brothers and sisters in Christ are safe in our mouths. No gossip or slander will pass from our lips. Third, we can reserve judgment against others (including their motives). Fourth, we can try to make sure that our children see us incarnating Christ-like concern for one another, as opposed to making our children emissaries for our own opinions. In short, we can stay plenty busy being salt and light in the world, even while this conflict continues to unwind in the background.
The anonymous email suggested halting all donations until the matter is resolved. Ultimately, people are going to let their dollars express their level of trust in the direction of the school. Some will stop giving while others will continue to give. It was clear at the meeting that there are those who are concerned about the use of finances and others who are desperate to find more/better space for their students. Unfortunately, the only way to accommodate more students and improve the space is by continuing to raise donations, so the leadership of the school has to determine what steps can/should be taken to assure potential donors that they are making a sound investment. Below are a few suggestions.
In order to build trust, the Board of Trustees and the school could resolve some of the questions that were asked at the meeting by 1) publishing a time-line of events that helps parents better understand the steps that have been taken and why (in regard to the fiscal situation), 2) publishing a quarterly financial snapshot of the Capital campaign and where the donations currently reside, 3) refreshing everyone’s memory about the structure of the school and how the Board of Trustees functions in relation to the Administration and Head of School (I’m sure this has been explained to me but it’s been a hot minute), and 4) refreshing everyone’s memory about the process of dealing with grievances (I also vaguely remember reading this when we first enrolled but again, been a hot minute). It’s possible that many of the questions parents are asking can be answered without exposing confidences or putting the school in legal jeopardy in regards to the lawsuit.
Resolution
Once the charges have been clarified and their veracity determined, the question then becomes how the conflict will resolve. Let’s choose our own adventure for a minute.
Ending 1 – The discrepancy was something innocuous, like a clerical error, and there’s no moral culpability. In this case, I would expect those bringing the charges to consider this matter fully resolved.
Ending 2 – The discrepancy happened as a result of poor procedures, but there was no immoral cause. In this case, I would expect the school to acknowledge the failure and to make sure that their processes are improved. Those bringing charges should consider this matter fully resolved and move on.
Ending 3 – The discrepancy exposes some sort of immoral activity like embezzlement. In this case, I think the responsible party should make restitution and be removed from their position at the school. Those bringing the charges should consider the matter resolved and move on.
Ending 4 – It’s messy and unsatisfactory. This is probably the worst case scenario as far as resolution goes. But if this is the case, those bringing the charges must decide to treat the Board of Trustees and Administration as innocent (since guilt could not be proven). If they find this unacceptable, they should move on to a different school.
None of these fictional endings takes into account the ongoing scenario of the lawsuit, of which I lack any legal expertise to comment, except to say that I don’t believe a lawsuit serves the school, the students, or the parents well. (This is not to cast aspersions on the character or the motives of those filing the lawsuit, but only to observe that a lawsuit is the least desirable method for Christians to utilize when a conflict is taking place and is most likely to leave believers unreconciled.)
Believers have categories of conflict resolution that unbelievers do not have. For example, unbelievers are under no requirement to forgive while believers are (Matt 6:14-15). Believers are to be reconciled to one another (Matt 5:24) while lost people can go their own way. And of course, we will all be sharing the same eternal real estate with one another. Conflict can leave behind a trail of bitterness and malice, or conflict can be a tool for sanctification.
In fiction, all conflict resolves and the full story is made known. In real life, we have to live with the reality that injustice is a part of the fallen world and that we are not called to fix every problem that exists (Ecc 7:16-21). We are not omniscient and do not need to be omniscient. We all have to anchor our expectations to this so that the good that we are trying to do in the world is not sacrificed to the idyllic best that we might hope for. In other words, at the end of all of this not everyone is going to be fully satisfied, and there’s nothing wrong with that. If you thought a Christian school was going to be perfect…now you know better. Our hope is not that God’s people will be perfect so that the plan of God will unfold seamlessly; our hope is that our God is so wise that He will use imperfect people to bring a glorious plan to fruition despite them, and it will be all to the glory of His grace.
Summary
The categories we use to think through conflict are important. What are the specific charges being brought by whom and against whom? How can those allegations be evaluated? How are we to treat people involved in the conflict while the charges are being evaluated? What methods are we using? Do they accord with biblical principles? How can I show grace to others, even those who disagree with me? How do I trust God through this? And of course, how can I guard my heart as this process unfolds?